Get in touch
One address for everything. Choose a topic below to start an email with the right subject line.
- Report a fault or a correction
Tell us the cable, what you think is wrong or missing, and a link to a public source (operator notice, ISP status page, maritime notice or trade press). We publish nothing we cannot verify from a source.
Email: “Correction” → - Cable owners and operators
If you own or operate a system, send service notices or a public status page we should follow. Once we have checked that the address or page is genuinely yours, we treat it as an authoritative source for your cables.
Email: “Operator notice” → - Data, API and licensing
Questions about our incident data (CC BY 4.0), the public API, or the third-party datasets we display under their own licences.
Email: “Data and licensing” → - Press
We can explain what the public record shows for an incident and where each fact comes from. We do not speculate beyond the sources.
Email: “Press enquiry” →
How we decide what to publish is set out in our methodology. See also our privacy notice for how we handle what you send us.